PENGANTAR

Training Audit Operasional Rumah Sakit – Keefektifan sistem dan manajemen rumah sakit adalah salah satu target dan sasaran yang harus dievaluasi dalam menilai suatu kesuksesan kegiatan operasional rumah sakit sesuai dengan standar yang diberlakukan pada suatu rumah sakit. Salah satu pihak yang bertanggung jawab terhadap akan hal ini adalah dikenal dengan sebutan internal auditor. Istilah internal auditor sering kali menjadi salah sasaran karena pada dasarnya banyak pihak dirumah sakit yang beranggapan bahwa internal audit hanya dilakukan dibagian financial atau keuangan saja. Maka tidak dipungkiri lagi dengan adanya pandangan tersebut banyak rumah sakit tidak menunjukkan kinerja yang baik, karena pihak internal auditor yang ditunjuk tidak berperan sebagaimana mestinya. Padahal sesungguhnya internal auditor itu berfungsi sebagai mata ketiga pimpinan rumah sakit, dimana hasil audit yang dilakukan akan menjadikan dasar maupun alasan pimpinan rumah sakit dalam mengambil keputusan dengan cepat dan tepat. Agar kinerja team internal auditor rumah sakit tidak hanya sebatas pada audit financial dan keuangan saja tetapi juga mampu mengaudit kegiatan operasional, maka para kepala rumah sakit, ka. unit dan calon auditor rumah sakit penting dalam mengetahui dan memahami fungsi dan cara kerja seorang internal auditor dalam melakukan audit operasional di rumah sakit, termasuk juga perencanaanya, langkah-langkah implementasi, dokumentasi dan pelaporan audit operasional yang tepat guna.

TUJUAN

Training Audit Operasional Rumah Sakit bertujuan untuk mencetak team auditor internal rumah sakit yang handal, siap dan mampu menjawab tantangan zaman dan mampu mengembangkan kompetensinya untuk meningkatkan pengetahuan dan kemampuan, dan selain itu juga diharapkan peserta mampu:

  • Memahami dan mengetahui alasan, mengapa dan kenapa harus diadakan program audit operasional rumah sakit
  • Melakukan perencanaan dan pengelolahan audit operasional rumah sakit yang tepat sasaran
  • Menjadi team auditor rumah sakit yang handal dan siap dengan perkembangan serta tuntutan jaman kedepan

BAHAN AJAR

  1. Pengantar perkembangan dan pemahaman produk jasa pelayanan kesehatan
  2. Program pengendalian dan mutu rumah sakit: pemahaman  audit rumah sakit, implementasi program audit rumah sakit.
  3. Perencanaan dan penyusunan program audit: pemahaman audit operasional, tujuan program audit, target dan sasaran yang ingin dicapai
  4. Point audit operasional rumah sakit : pelayanan dan penunjang medis, medik, keuangan, sumber daya manusia, logistik, etika dan hukum, mutu rumah sakit dan keluhan pelanggan
  5. Aplikasi audit operasional rumah sakit, analisa temuan audit, dokumentasi dan pelaporan audit operasional rumah sakit serta penyimpanan rekaman audit rumah sakit
  6. Evaluasi dan tindak lanjut audit rumah sakit

METODE PELAKSANAAN
Training Audit Operasional Rumah Sakit ini menggunakan metode interaktif, dimana peserta dikenalkan kepada konsep, diberikan contoh aplikasinya, berlatih menggunakan konsep, mendiskusikan proses dan hasil latihan. Disampaikan dalam bentuk ceramah, diskusi interaktif dan presentasi kelompok

PESERTA YANG HARUS IKUT..??

Training Audit Operasional Rumah Sakit sangat dianjurkan diikuti oleh mereka yang menjabat sebagai latar belakang ka. rumah sakit, ka. unit, ka. operasional rumah sakit, auditor rumah sakit, dan semua pihak yang berperan dalam melakukan pengawasan dan pengembangan mutu dan layanan rumah sakit.

TRAINER

dr. Theresia Mahaputri Nusantari Maghfirah, S.Ked, MARS, MPM

Trainer & Consultant Association BMD Street Consulting has the educational background of the graduates of the Master of Hospital Administration at the University Respati Indonesia, Employment Record : Manager of Medical Affair in Jakarta Islamic Hospital, Full Timer GP in Jakarta Islamic Hospital, Part Timer (Consultant) Indonesian National TB Project for Aisyiyah Community TB Care, Part Timer Instructor of Clinical Skill Lab for Medical Student of Muhammadiyah University, Clinical Lecturer for Muhammadiyah Medical Student, Non Goverment Health Services (NGHS) Specialist for Indonesian National TB Project for Community TB Care, Head of Corporate Communication in Jakarta Islamic Hospital, Part timer GP of Malang Ciliwung Clinics, Part timer GP of Malang Aisyah Islamic Hospital, Part timer GP of Jakarta Indosehat Clinics, Lecturer of Emergency Medicine of Medical Faculty of Brawijaya University, Doctor of YSD Clinics, Purwakarta, News Reporter of National Health and Medical Newspaper “Media Aesculapius”, Broadcaster of Riau University Radio. Training/Courses : Hospital Financial Plannning for Strategy and Budgeting, Widina Management, Jakarta, Hospital Management Consultant Provider, IKMK, Jakarta, Advanced Training of Hospital management Consultant, Jakarta, Basic Training of Hospital Management Consultant, Jakarta, Financial Management, Jakarta, Newborn Resuscitation Training as Provider, Perinasia, Jakarta, Documentation Training ISO 9001:2008 Quality Management System, Tuv Nord, Jakarta, Internal Quality Audit Training Based on ISO 19011:2002 Quality Management System, Jakarta, Update Burn Wound Management Course, Jakarta, Improving Medical care quality through updating knowledge and skills, Jakarta, International Course: (Leadership Series)Influencing, Networking and Partnership, Royal Benja Bangkok, International Course: (Leadership Series) Planning, Budgeting and Management Regional Asia, Gadjah Mada University Yogyakarta, Indonesia, International Course: (Leadership Series) Strategic Planning & Innovation, Pearl’s Hills Singapore, August  conducted by the Union Paris. International Course Public Private Mix TBCTA ReTrac- Regional Asia, Gadjah mada University Yogyakarta, Indonesia July  conducted by KNCV. TB supervisor Training held by KNCV, Cherry Homes Bandung, Training of Trainer of TB program, Lumire hotel Jakarta, Baitul Arqam training for Hospital Employee, Bogor, Diabetics Gymnastic Instructor Training, Bogor, Customer Service Training, Jakarta, TB Training through Hospital DOTS Strategy, Bogor, Training of PEKERTI Teaching Certification from Hasanudin University, Muhammadiyah University, Jakarta, Nearly Death Patient Guidance Training, Jakarta, Avian Influenza Training, Jakarta, Rescue in Rough Stream for Disaster Preparedness, Banjarnegara, Central Java, Medical Cosmetology Course, Jakarta, Clinical Preceptor Training, Jakarta, Medical Advocacy Training, Yogyakarta, Advance Cardiac Life Support (ACLS), Cardiovascular Clinics Cinere Hospital, Training of  Teaching Competency, Jakarta, Difficult Airway Management, Continuous Educational of Perdici (CEP), Semarang, Hypertension Course, Internal Medicine Department, Malang, Evidence Based Medicine Course, The first Annual Meeting of Perdici, Jakarta, Hospital Orientation for New Residence, Malang, Basic Trauma Life Support, Malang, Basic ECG & Resuscitation Course, Malang, Triage Officer Course, Malang, Basic Emergency Ambulance Protocol, Malang, In House Training of Neonatal Resuscitation for Midwife, Nurse and General Practitioner, Jakarta, Advance Trauma Life Support, Malang, Basic Cardiac Life Support – Singapore General Hospital, Singapore, Undergraduate Teaching in Emergency Department Singapore General Hospital, Diploma in Homeopathic Medical Science – DHMS, Malaysia, Homeopathy Medicine Short Course – City Villa Kuala Lumpur, Malaysia, AIDS Education Training by Medical Faculty of UNIBRAW Malang, Basic Training in Internet, Medical Faculty of UNIBRAW Malang, Basic Training III of Student Health Council, Malang, AIDS Education Training by Pelita Ilmu, Jakarta, Internet Short Course, Meganet Malang, Homeopathy Medicine Short Course – City Villa Kuala Lumpur, Malaysia, Research Training, Malang, Fashion and Beauty Course by Mustika Ratu, Pekanbaru, Beauty Course by Ratu Ayu Solo, Jakarta, English Course an Advance Certificate by International Institute of Language, Jakarta, Seminars/workshops : Seminar of Hospital Communication Forum in Good Medical Practice, Indonesian Medical Council, Jakarta, Seminar & workshop in North Jakarta IDI, Jakarta, Workshop of Hospital Accreditation 2013 Version (adopted from JCI), Jakarta, Empowering Maternal and Neonatal Survival, Jakarta, Diagnosis and Management Cephalgia, Migraine and Vertigo, Perdossi, Bekasi, Workshop of Clinical Pathway Aspect in Insomnia Disorder, Jakarta, Cardiocerebrovascular Emergencies in the 8th national Brain & Heart Symposium, Jakarta, Update management of Diarrhea & Seizure, Jakarta, Workshop of Teaching Hospital, Jakarta, Diabetic Complications Seminar, Jakarta, Symposium of The Role of Astaxanthin in Disease Related to Free Radicals, Jakarta, Improving Survival & Quality of Life in Patient with Type 2 Diabetes, Bogor, Nursing Seminar ‘Whether the Children asked about sex’, Jakarta, What’s new on Coxib, Surabaya, New Challenge in ICU, Indonesian Society of Intensive Care Medicine, Semarang, Evidence Based Medicine on Clinical Practice, Internal Medicine Annual Meeting, Malang, Basic Science in Septicaemia, Surgical Annual Meeting Malang, Evidence Based Medicine in the ICU, The first Annual Meeting of Perdici, Jakarta, Taking on Current Medical Emergency Treatment, the First National Symposium on Emergencies, Jakarta, National Seminar of Disaster Management and Brigade Siaga Bencana (BSB) Malang, Internal Medicine Annual Meeting VI, Malang, National Annual Meeting of Indonesian Medical Student, Malang, The Workshop of AIDS Care, Malang, Traumatology Integrated Seminar, Malang. Organization Record : Vice President for Education of School Intern Student organization. Girl Division of Indonesia Mosque Youth Association. General Secretary of School Intern Student Organization. Secretary of Girl Scout Organization. Research and Development Division of Math and Science Faculty, Riau University – Physics Department Association of University Student. The member of Islamic Association of University Student. Vice President for Education of AIDS Care University Student Council. Chairman of the Committee of AIDS Care Regional Workshop. Public Relation/ Lead Officer of National Scientific Meeting. Public Relation of Medical Faculty, Brawijaya University Student Council. Steering Committee of AIDS Training. The Member of Student Health Organization of Medical Faculty, Brawijaya University. North Jakarta – Muhammadiyah District Board, Finance Officer of Health and Public Welfare Division (MKKM-PDM) in District Level. Member of  ‘Aisyiyah Central Board in Health Division (MKES-PPA). Muhammadiyah District Board, Second Chairman of Health Division (MPKU-PDM) in District Level. Commisariat Hospital Member of Indonesian Medical Association, Coordinator of  ‘Aisyiyah Central Board in Health Division (MKES-PPA). Commisariat Hospital Member of Indonesian Medical Association, Member of Country Coordinating Mechanism Global Fund. Trainer/Speaker Record : Keynote Speaker in TB DOTS training held by Ministry of Health. Keynote Speaker in Treatment of infectious death patient. Ministry of Religion, Trainer in National Training of Trainer DOTS strategy in combating TB, Cherry Homes Bandung, Trainer in Religious Approach for Hospital Customer Service in Sulianti saroso Hospital, Jakarta, Keynote Speaker in Religious Approach for Hospital Customer Service in Sulianti saroso Hospital, Jakarta, Trainer in Basic Leadership training, Ahda Muslimah, Jakarta, September. Author Record : Hospital Customer Service, Universal precautions in handling death bodies, Jakarta Islamic Hospital, Contributor of Fatwa Medika Hospital Magazine, Universal precautions in handling death bodies, Ministry of Health, Pray in times of illness.

DURASI

2 Hari (Efektif 14 Jam: 09.00-16.00)

INVESTASI (Tidak Termasuk Penginapan)

Rp 4.750.000,00/peserta (Jakarta, Bogor, Bandung, Yogyakarta, Malang, Surabaya)
Rp 5.750.000,00/peserta (Bali, Lombok)

FASILITAS
Sertifikat, Modul (Hard/Soft Copy), Training Kit (blocknote+Ballpoint), Jacket, Tas Ransel, 2X Lunch, 2X Coffe Break/hari, Foto Bersama Seluruh Peserta, dilaksanakan di hotel berbintang.

INFORMASI PENDAFTARAN & PROMO

Hub      : 021 – 756 3091
Fax       : 021 – 756 3291

CONTACT PERSON

0812 9578 8177, 0813 8280 7230

JADWAL TRAINING TAHUN 2017:

  • 20-21 Desember 2017 Bogor

JADWAL TRAINING TAHUN 2018:

  • 18-19 Januari 2018  Bandung
  • 22-23 Februari 2018   Yogyakarta
  • 22-23 Maret 2018  Jakarta
  • 19-20 April 2018  Surabaya
  • 24-25 Mei 2018  Bandung
  • 21-22 Juni 2018  Yogyakarta
  • 19-20 Juli 2018  Jakarta
  • 23-24 Agustus 2018  Surabaya
  • 20-21 September 2018  Bandung
  • 18-19 Oktober 2018  Yogyakarta
  • 22-23 November 2018 Jakarta
  • 20-21 Desember 2018  Surabaya

REFERENSI

  1. RS. Semen Gresik
  2. RSU Dr. Kanujoso Wibowo Balikpapan
  3. Lembaga Amil Zakat Dompet Dhuafa

TESTIMONIAL

  • “Training menambah pengetahuan terhadap pengertian Audit Operasional RS beserta detail audit yang harus dilakukan. selain itu juga menambah wawasan serta cara pandang akan sebuah audit operasional dan peningkatan pengetahuan peraturan” Agung Nugroho, Manager Lembaga Amil Zakat Dompet Dhuafa
  • “Materi Training yg disampaikan membantu & memberikan masukan untuk meningkatkan kinerja audit” Nurman Ernawantha Gani, Staff Ahli Khusus Dewan Pengurus Lembaga Amil Zakat Dompet Dhuafa
  • “Materinya lengkap sesuai dengan kebutuhan kami, selain itu fasilitas training yang diberikan juga sangat ok” Siti Rusmiyati, General Manager Lembaga Amil Zakat Dompet Dhuafa

Audit Operasional RS BDG-BMD

 

Audit Operasional RS-BMD

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